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21 TECHNOLOGIES FOR 21ST CENTURY

Content

Life nowadays: speed, trends and technology facilitators
Brief of 21 Technologies - the meaning and impact on business:

  • Artificial Intelligence - AI/Machine Learning, IoT& Mobile Social Internet
  • Big Data & Blockchain - Cryptocurrency, Distributed Ledger Systems
  • Automation - Information, Mission, Processes, RPA
  • Robots, Drones & Autonomous Vehicles
  • Immersive media - VR/ 360 & 3D Printing
  • Cloud Computing - SaaS, IaaS, PaaS
  • Voice  Assistants - Interfaces, Chats and Natural Language Processing
  • New touch interfaces - Touch Screens, Haptice 3 D Touch, paper
  • Faster, better Internet & Technical proximity - Beacons, RFID, Wi-Fi
  • New screens - next generation TVs, Digital Flag, MicroLEDS & Projections

competencies

  • Current and future technologies awareness
  • Technology impact on future work and life
  • Start building digital mindset as ability to look at daily activities and habits from a digital perspective, consciously decide what to digitize and to what extent chose the right digital tools.

target audience

Employees who are not usually exposed to the use of current technology or new
discoveries in technology.

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B
BLOCKCHAIN OVERVIEW

Content

  • Decentralization
  • What critical problem does Blockchain solve?
  • Blockchain fundamentals, technology, advantages challenges
  • Impact on industry Financial Insurance, Technology, Government,
  • Manufacturing, Logistics, Healthcare, and others
  • Use cases Identity management, Supply chain, Metaverse
  • Project implementation what and how would you do it?

Competencies

  • Have an understanding of emerging blockchain technology
  • See practical examples of Blockchain and how could impact us further on?
  • How to think of innovative application models, and leverage blockchain technology - sketch a potential use case

Target Audience

  • Employees who are not usually exposed to the use of current technology or discoveries in technology
  • Business/Product Owners, Marketing, Legal

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F
FROM DATA TO DECISION

Content

  • The Impact of data on the decision process
  • Data collection and data quality processes/impact on decisions
  • Types of databases - how data is organized (type of data, transformations, org data business architecture)
  • Data usage/data consumption - descriptive analytics, predictive analytics, prescriptive analytics
  • Big Data and the Data Mining Process
  • How to make data relevant to drive the decision process (data presentation)

Competencies

  • Data literacy - read, write and communicate data in context
  • Use of data in decision making
  • Data culture - help people to have a data driven mindset
  • Data visualization and data presentation skills - data storytelling

Target Audience

Employees that work with data and transform these into information or to support
decisions.

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D
DIGITAL HOME OFFICE TOOLS

Content

  • Basic hardware needed recommended for home office headphones, webcam, lights, speakers
  • Best practices for personal organization in the home office and the main challenges related to productivity and self-motivation
  • Use of digital working tools (Google apps, Microsoft Office Apps, others) for better home office efficiency and work-life balance
  • Use of teleconferencing tools, sharing content and collaboration in online meetings
  • Use of mobile apps in home office recommendations, tips &tricks

Competencies

  • Best practices in home office activity
  • Use of digital working tools for an efficient organization of home office activity
  • Use of digital working tools as support of working from home
  • Remote communication particularities

Target audience

  • Employees who carry out their activities in home office environment
  • Roles: all type

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D
DIGITAL WORKING TOOLS FOR LEADERS

Content

  • Set of effective practices for organizing activity and motivating teams that are working remotely. Challenges related to psychological safety in the context of leading remote teams and practical ways to use digital working tools to ensure a better work environment
  • Set of digital working tools (Google apps, Microsoft Office Apps, others) and how to use them for better remote team leadership/increase team efficiency
  • Synchronous/ Asynchronous communications, tips, and tricks Online meetings best practices and digital solutions to be used to increase efficiency and reduce online fatigue

Competencies

  • Best practices (cognitive and affective) to build trust in leading remotely
  • Use of digital working tools for an efficient organization of home office leadership activity
  • Use of digital working tools as a support for leading remotely
  • Remote communication and leadership skills

TARGET AUDIENCE

  • Managers who lead their teams completely remotely or in hybrid mode
  • Roles: all leadership type of roles

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EFFICIENCY WITH MICROSOFT OFFICE

Content

  • Operating system usage basic skills
  • Utility, processing and management of electronic documents
  • Tips & tricks for G Suite, Excel/Google Sheets, Word/Google Docs, Powerpoint /Google Slides/Prezi
  • Practical use situations - a way to increase productivity
  • Tips & tricks - electronic information exchange (email chat voice), Google Hangouts
  • Tips & tricks - use of mobile tools
  • Use of free digital services offered by various companies

Competencies

  • Optimize digital working tools/digital activity to increase efficiency and productivity at work place
  • Ability to increase the productivity and to the quality of output by using digital working tools
  • Use synchronized digital working tools on mobile units (phone, tablet) and PC /laptop

Target audience

Employees who are not used to working with digital tools.

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D
DIGITAL HABITS

Content

  • Digital habits or routine basis with tech
  • The impact on productivity health and social life
  • Digital habits across generations and the technology gap
  • Successful people's digital habits
  • Applications for personal productivity
  • Mitigate the risks of the digital environment

Competencies

  • Identify personal habits in a digital environment
  • Increase personal efficiency using the right digital solutions
  • Transform bad digital habits into good ones
  • Adapt to the changing digital landscape
  • Develop safe digital habits

Target Audience 

All employees.

A
AI - PROMPT ENGINEERING FOR BUSINESS​

Content

  • Understanding Artificial Intelligence Principles and Limitations​
  • Understanding AI's Role in Business​
  • Practical use of popular AI Tools​
  • Learning how to structure Prompts for Effective AI Communication​
  • Methods to Refine AI Interaction for Improved Results​
  • AI-Assisted Business Decision Making​
  • Customizing AI for Daily Operations

Competencies

  • Understanding AI's Business Applications and Potential​
  • Practical Experience with AI Tools​
  • Proficiency in AI Communication for Efficient Outcomes​
  • Effective Integration of AI into Business Operations

Target Audience

  • Employees who prepare or process a variety of business content and data ​
  • Managers interested in how to improve their team effectiveness by using artificial intelligence

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C
COLLABORATION & PROJECT MANAGEMENT

Content

  • Collaboration and stages of forming a project team. Full Remote and Hybrid impact.
  • IT systems architecture inside the companies - ERP, CRM, SCM, BPM etc.
  • Use of digital working tools (Asana, Trello, Gantt) to define projects. Hub spoke model for collaboration.
  • Tips & tricks - teamwork and collaboration tools MS Teams, Google, and free digital services Using Cloud technology and other data or information storage technologies/applications for collaboration
  • Collaboration killers and how to handle them. Increase engagement

Competencies

  • Best practices in team collaboration and project management adapted to the new way of working
  • Use of enterprise solutions and digital working tools for efficient collaboration and organization of projects
  • Refresh & reimagine collaboration in today’s set-up: what could work for you?

TARGET AUDIENCE

  • Employees who have the role of leading teams in matrix format
  • Employees with project management responsibilities (definition, execution, monitoring)

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D
DIGITAL PRESENTATIONS & DATA STORYTELLING

Content

    • Why tell a story with Data? What makes a story with data great?
    • How to tell a story with data to your organization - achieve emotional engagement using insights derived from data
    • Choosing the right visual - do's and don'ts when using graphs and tables in digital presentations
    • How  to focus the audience - eliminate complexity and distractions eliminate boring presentations full of data 
    • Drive the story using data - make the most out of context, interpretation and insights
    • Tips & tricks for building and delivering a digital presentation - methods to build a compelling story based on data

Competencies

  • Creating insightful digital presentations focused on driving actions, creating awareness or getting a point across to the audience
  • Data driven decision making
  • Making results of data analysis memorable trough storytelling
  • Effective data visualization to complement analytical skills

Target Audience

  • Employees who need to drive data based decisions or awareness
  • Managers or experts who want to develop their data driven communication
  • Analysts who need to deliver insights to support decisions

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C
CYBER SAFETY

Content

  • Introductory notions into Cyber Security concepts
  • Cyber Crime and Cyber Security: actors and methods
  • Prevalent types of cyber threats
  • What is a cyber vulnerability?
  • How to stay safe in a digital world
  • Facts and trends in cyber security

Competencies

  • Increase awareness of cyber threats in a digital environment
  • Ability to promptly identify cyber attacks
  • Build a preemptive behavior when using digital tools
  • Proactive and continuous assessment of cyber vulnerabilities

Target audience 

    • All employees with limited or basic knowledge of cyber security aspects
    • Managers interested in developing preventive behavior among employees

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C
CONTACT

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A
ADR PROJECT

Advanced technology skills for SMEs

The project is funded by the NRRP. Maximum budget is 17.000 EURO/participating SME (maximum 249 employees, less than 50 million euro turnover, less than 43 million euro assets).

It is addressed to all fields of activity except: aquaculture, fish farming and primary agricultural production. The SME's own contribution is 0.

 

Steps to follow 

Step 1: SMEs register on the platform. Allocations are made on a first come, first served basis. They submit a declaration in which they fill in their company details, the details of their legal representative, tick the programme(s) of interest and declare that they meet the eligibility conditions. 

Step 2: The RDA starts checking the registered applications, in order, and the selected SMEs will provide documents proving that they meet the eligibility conditions. 

Step 3: After the selection of SMEs, the RDA will publish the contracted training providers and the list of training programmes on the platform. From that moment on, each SME will select the provider and the programme(s) to which they want to send their employees.

Step 4: The training process is underway and will be completed by December 2025.

Funding is in the form of de minimis aid. This means that the amount requested for the project and other de minimis aid received in the last 3 years (e.g. Rabla, Environmental Vouchers, Electric Up etc) must not exceed €200,000 (for any industry) or €100,000 for transport.

Type of call: Open call with deadline for submission on a first come, first served basis.

Registration and submission of applications for support will be possible until 30.11.2024, 17.00.