Counseling for the optimization of the internal processes and of the management and performance systems
Over the past years, we have found that in all fields of activity, in the context of fierce competition made even more critical by globalization, it is impossible to go on and continue doing business in the same way that was defined years ago. The conditions have changed significantly.
However, nowadays, most companies are traditionally structured, with positions/departments, high up being the hierarchy of the company. The client, however, is not interested in setups, but in having his requests met.
The known attributes – quality, price, delivery time – although fundamentally important in gaining and maintaining good relations with the clients, are no longer sufficient as a competitive differentiator. The client now has a more complex profile, it is much better informed, and the virtual media and social networks immediately make public his experiences, either good or bad.
The process management program, developed by Ascendis experts with over 10 years' expertise in this field, meets the clients’ needs. It allows organizing and optimizing the processes, facilitating perfect adaptability of products and services to the forever changing needs of its customers.